Answers to the questions customers ask us most about buying from Dealfit Tech Store, Nairobi. Can't find your answer? Call or WhatsApp +254 715 845 847.
Frequently asked questions
Where is Dealfit Tech Store located?
Dealfit Tech Store is at Norwich Union Towers, 6th Floor (the 1st shop after the lift), Nairobi CBD, Kenya. You can also shop online at dealfit.co.ke.
How do I contact Dealfit?
Call or WhatsApp +254 715 845 847, or email sales@dealfit.co.ke or dealfitelectronics@gmail.com.
Are Dealfit's products genuine?
Yes. Dealfit Tech Store has sold genuine electronics in Nairobi since 2017 and every product comes with warranty. Dealfit is an officially authorised HP, Lenovo and Dell reseller.
Do you deliver outside Nairobi?
Yes. Dealfit delivers to customers anywhere in Kenya. You can also collect your order from the shop in Nairobi CBD.
Do prices on dealfit.co.ke include VAT?
No. Prices on the site exclude 16% VAT, which is added on top. Businesses can ask for an ETR / eTIMS receipt to claim the VAT back.
What is Dealfit's return policy?
You can return an item within 7 days of delivery if you have proof of purchase and the item is in its original packaging with all accessories, without physical damage or signs of wear. Returns that meet the policy are collected at no charge, and approved refunds are processed within 14 days of the return request.
Do you sell Ex-UK and refurbished laptops?
Yes. Alongside brand-new laptops, Dealfit sells graded Ex-UK and refurbished business laptops such as HP EliteBook and Lenovo ThinkPad. The condition is shown on each product's options.
Can businesses and schools get a quote?
Yes. Dealfit supplies laptops and electronics to offices, schools and organisations. Request a corporate quote at dealfit.co.ke/pages/request-a-quote.
What if I find a lower price elsewhere?
WhatsApp +254 715 845 847 with the price you found and ask for a Dealfit Deal.
Where can I check current electronics prices in Kenya?
Dealfit publishes regularly updated price guides for laptops, phones, TVs, earbuds, speakers, smartwatches, chargers and streaming devices at dealfit.co.ke/blogs/news.